Community Group Agreement

Effective date: May 1, 2026

1. What a Community Group is

A Community Group is an organization — such as a church, community centre, shelter, non-profit, or neighbourhood group — that uses FIMBY through an organization identity.

Community Group posts and messages represent the organization, not just the individual admin.

2. Admin authority

If you create or claim a Community Group identity, you confirm that:

• you are authorized to act for the organization;
• the organization information you provide is accurate;
• you can accept this Community Group Agreement for the organization; and
• you will keep the admin information up to date if leadership or responsibility changes.

FIMBY may require additional information, confirmation, or verification before approving, continuing, restoring, or changing a Community Group identity or representative role.

Community Groups are responsible for ensuring that anyone who posts, responds, or acts on their behalf has proper authority to do so.

3. Additional commitments for Community Groups

Community Groups are welcome in FIMBY when they serve the neighbourhood.

Community Groups agree to:

• post as the organization they truly represent;
• share programs, events, offers, and information that are relevant to the neighbourhood;
• avoid cold-soliciting individual neighbours through direct messages;
• avoid fundraising or promotional campaigns that are unrelated to the neighbourhood;
• make sure posts, messages, events, offers, and other activity made on behalf of the Community Group are authorized, accurate, and appropriate;
• respond cooperatively if FIMBY follows up about a report or concern;
• make sure admins understand these Terms.

FIMBY itself is not a fundraising platform as a core use case. Community Groups may, however, mention neighbourhood-relevant paid programs or fundraisers in limited, non-solicit ways — for example, sharing that a registration-fee program exists, or that a community fundraiser is happening — when it genuinely benefits or informs the neighbourhood. The line is service and information, not pressure or cold solicitation. Community Groups must not direct-message individual neighbours to solicit donations or sign-ups, and must not turn FIMBY into a campaign channel.

4. Acceptance and record keeping

When an admin creates or claims an organization identity in FIMBY, they must check a box confirming that they have read and agree to this Community Group Agreement and that they have authority to accept it for the organization.

FIMBY records the acceptance date, agreement version, and accepting admin on the organization’s account.

5. Closing or ending a Community Group presence

A Community Group’s presence in FIMBY can change in three distinct ways. This Agreement focuses on the two that affect neighbours’ access to existing content (closing and deleting). Removing or replacing a representative is handled inside FIMBY as an in-app identity change and is not covered here.

1. A representative steps back. A specific person stops representing the Community Group. The group itself stays in FIMBY; another approved representative carries on. This is an identity change, not the end of the group, and no group content is removed. Neighbours do not receive notice because nothing they interact with is changing.
2. The group is closed. The group remains on file but stops being active in FIMBY. New posts, events, and identity claims are paused. Existing content stays visible to the neighbours who interacted with it (for example, an upcoming event, an open offer, an in-progress program), so those neighbours are not stranded mid-interaction. The group can be reopened later by an approved representative.
3. The group is deleted. The Community Group’s posts and identity are removed or de-identified according to the same general deletion-and-retention principles explained at /delete-account, adapted to the organization context. Because organization content can affect neighbours who responded, RSVP’d, borrowed, or otherwise interacted with it, we will give reasonable notice before deleting a Community Group’s content where neighbours have active interactions with it, and we will keep messaging threads where neighbours are part of the conversation accessible to those neighbours where practical.

A Community Group or FIMBY can take any of these actions.

These commitments sit on top of the rest of the Terms of Service, which also apply to anyone using FIMBY personally. Questions? Email help@fimby.com.